The launch of Huawei’s highly anticipated Mate XT smartphone has sparked frustration among eager customers, particularly those who identify as "super fans" of the brand. With a price tag of $2,800, the Mate XT is over twice the cost of Apple’s latest iPhone 16 Pro Max, yet many fans were left empty-handed due to stringent purchasing conditions.
Disappointment at Huawei Flagship Stores
On September 20, Huawei's flagship stores in major cities like Shenzhen and Beijing saw long queues of dedicated fans who were hoping to get their hands on the Mate XT. However, disappointment ensued when customers were informed that the device would only be available to those with confirmed pre-orders. University student Ye, who had camped out since the previous night, expressed his frustration: “I’m excited to support our country, but this is very disappointing. They should have made it clear we couldn’t buy it.”
At the Beijing store, a similar scene unfolded, with around 30 individuals waiting in line only to be told they needed pre-order confirmation to purchase the tri-foldable smartphone.
Supply Chain Challenges and High Demand
Analysts had previously warned that supply chain constraints could hinder the availability of the Mate XT, a concern that proved valid as many potential buyers left without their desired device. Huawei's executive director, Richard Yu, mentioned during the launch event that sales were "better than expected," but did not provide specific figures on production or stock availability. Despite pre-orders reportedly exceeding 6.5 million units—almost double the total foldable smartphones shipped worldwide in the last quarter—many customers remain uncertain about when they might receive their orders.
The hype surrounding the Mate XT has drawn attention not only for its innovative tri-foldable design but also for its high price point. This has led some potential buyers to question whether the cost is justified, especially in a sluggish economic climate.
Market Dynamics: Huawei vs. Apple
As the Mate XT launched, Apple also released its latest iPhone models in China. Historically, Apple has enjoyed strong demand in this market, but its position has slipped from third to sixth place in recent quarterly rankings. The competition between these two tech giants has intensified, especially with Huawei’s patriotic appeal among Chinese consumers. Many are eager to support Huawei as it navigates U.S. export controls that have affected its operations.
Interestingly, while Apple’s new iPhones have yet to include AI software compatible with Chinese language, Huawei is leveraging its local chipset technology to attract consumers. Huawei’s fans emphasize the importance of supporting domestic brands to help bridge the technology gap created by international sanctions.
Pricing and Resale Market
Despite the high price tag of the Mate XT, the device has seen a flurry of activity on platforms like Xianyu, an Alibaba-owned resale site, where listings have surged to nearly 4,760 for both sale and pre-order options. Resellers are offering the Mate XT at significantly inflated prices, with some listings reaching up to 150,000 yuan ($21,290) for the top-tier model.
A vendor in Shenzhen’s Huaqiangbei electronics market noted that while there was interest in the phone, the exorbitant prices deterred many buyers. “A few people have asked, but it’s far too expensive,” she stated.
Future Prospects for Huawei
Looking ahead, Huawei is reportedly exploring plans to launch the Mate XT in international markets by the first quarter of next year. However, concerns about production capacity and supply chain issues remain a significant hurdle. Analysts indicate that key components for the Mate XT, such as the display and hinges, may be facing production challenges, further complicating the company’s ability to meet demand.
Conclusion
The launch of the Huawei Mate XT highlights the intense competition in the smartphone market, particularly between Huawei and Apple. While Huawei has garnered significant attention and patriotic support, the realities of supply chain constraints and high pricing have left many fans frustrated. As the situation evolves, it will be interesting to see how both companies adapt to changing consumer demands and market dynamics.
The Mate XT’s ambitious design showcases Huawei’s commitment to innovation, but its success will ultimately depend on the company’s ability to deliver on its promises while navigating the challenges of production and pricing.
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